You also indicated that you utilized the links from the Prodesigntools site to download the installation files directly.įor others in this discussion who may be concerned they are receiving a download error when downloading and install Adobe Fuse CC (Preview) please see Error downloading, installing, or updating Adobe Creative Cloud apps. As has been mentioned in this discussion there is a known issue with the progress bar which may affect the percentage when downloading through the Adobe Creative Cloud desktop application. My assumption is that there is an installation failure which is preventing the install from occurring. You are welcome to post any specific errors you discover to this discussion. You can find details on how to locate and interpret the installation log files at Troubleshoot Adobe Creative Cloud install issues with log files. The next step would be to review the installation log files to determine why the installer is failing to install. You also indicated that you downloaded the installation files directly. JoziG have you worked directly with our support team? If so do you have a case number that I can reference? If not you can contact our support team at Contact Customer Care and work directly to resolve the installation error.
